| Course | |||||
|---|---|---|---|---|---|
 | $19.00 What is Artificial Intelligence? (AIE01)Lots of us have home assistants in our homes nowadays. They’re very clever. You can get recipes, play music, control your lights, and so much more with just a simple voice command. But home assistants are just 1 example of an amazing... | ||||
 | $19.00 What is Machine Learning? (AIE02)Smartphones are all the rage – it seems like everyone has one nowadays. But have you ever wondered how smartphones are the way they are? Like, how are they so intuitive, how each application works, and how they know what word we want when... | ||||
 | $19.00 Deep Reinforcement Learning (AIE03)Ever wonder how those smart speakers understand you when you talk to them as if they’re people? That’s all thanks to deep reinforcement learning. Gone are the days when you ask your home assistant to turn on the kitchen light to find out... | ||||
 | $19.00 Harnessing the Power of AI (AIE04)Smart technology is great. Even seemingly basic appliances can be improved with a bit of artificial intelligence. Like your fridge. Gone are the days where you have to open the door to see if you’re running low on milk. Now your fridge can tell... | ||||
 | $9.00 Business Innovation What’s your hidden superpower?
Creativity? Hawk-like hearing? Maybe the ability to always be barefoot at the exact moment a rogue Lego piece appears on the floor? (Ow, we’ve all been there.)
For businesses in the real world, their... | ||||
 | $19.00 Your Personal Brand Story (CM005)You know that part of the interview that everyone dreads? The part where they ask you what makes you unique? Well, actually, that’s one of the most important questions you should be asking yourself throughout your career. The things that set... | ||||
 | $19.00 Achieving Clarity (CSA04)Information is difficult to understand when it’s not presented clearly. But it’s so much easier to understand when it is. When you present information, do it with clarity. If you don’t, you just won’t get the right message... | ||||
 | $5.00 Customer Service and Cultural Awareness (CSA06)That agonizing part at the end of your meal – how much to tip? Of course, you thought it was excellent, so 15%... or should it be 20% here? Are you expected to give as much as 25%? In some countries tipping is considered rude, and you certainly... | ||||
 | $19.00 Maintaining Customer Service Across Channels (CSE01)“Should we be focusing on customer service or customer experience?”
That might sound like a trick question, but customer service and customer experience are two very different parts of the same puzzle. Understanding how the two terms... | ||||
 | $9.00 Maintaining Customer Service Across Channels of Communication (CSE01v2)Face-to-face, telephone, email, social media… customers probably have lots of different options to get in touch with you. But with so many channels to deal with, it can make your task of communicating with customers a bit harder. And if the... |
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