| Course | |||||
|---|---|---|---|---|---|
 | $59.00 Cannabis Retail Earn a Certification in the Science and Art of Budtending!
This course provides all the information that will help budtenders do their job in a helpful and efficient way by understanding the science of cannabis and the arts of customer... | ||||
 | $19.00 The Importance of a Mentor (CM004)Have you ever thought how nice it would be to have someone at work looking out for you? Someone who gives you advice and guidance as well as a high five when you do a good job? Well, that’s exactly what a mentor is. It’s someone with... | ||||
 | $19.00 Your Personal Brand Story (CM005)You know that part of the interview that everyone dreads? The part where they ask you what makes you unique? Well, actually, that’s one of the most important questions you should be asking yourself throughout your career. The things that set... | ||||
 | $19.00 Workplace Safety From celebratory bonfires, to singing around the campfire and toasting yummy s’mores – we probably all have lovely memories attached to fire. But, if not controlled properly, fire can be lethal. Fires can destroy property, cause injuries, and... | ||||
 | $19.00 Using the Right Language (CSA01)Using the right language is like, really important man. ’Cos if you don’t then people might not respect you and stuff. That’s right. People will perceive you differently depending on the language you use. Be too conversational and relaxed,... | ||||
 | $19.00 Nurturing Customer Relationships (CSA02)Good customer relationships are worth their weight in gold. Without them, sales will be more difficult to close, and your business will start to fail. When customer relationships go bad, things can very quickly become toxic and your business... | ||||
 | $19.00 Achieving Clarity (CSA04)Information is difficult to understand when it’s not presented clearly. But it’s so much easier to understand when it is. When you present information, do it with clarity. If you don’t, you just won’t get the right message... | ||||
 | $19.00 Maintaining Customer Service Across Channels (CSE01)“Should we be focusing on customer service or customer experience?”
That might sound like a trick question, but customer service and customer experience are two very different parts of the same puzzle. Understanding how the two terms... | ||||
 | $19.00 Sales Essentials Imagine this: you’re in a salon booking an appointment for a basic haircut. The receptionist tells you that you can book with a different stylist – one with a fancy title – who’ll give you a better cut, but it will be pricier. You agree.... | ||||
 | $19.00 Managing Customer Expectations (CSE08)Imagine if trains were to arrive ‘when they can’. Or people turned up at weddings on a different date than the one on the invitation. Or use-by dates on food weren’t accurate. The world would be in chaos.
The most successful companies... |
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